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Policies

General Policies

Please note when booking half board during Christmas Eve, New Years Eve, Easter day and the Flower Festival day, guests must pay an additional fee for the gala dinner or dinner special.

 Starting on the 01st May 2025 ,Children under 13 years old not allowed, only up from 13 years old.

  • Check in time 2:00 PM
  • Check out time 12:00 PM
  • Children age 13 - 18
  • Pets not allowed

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Cookies and other similar technologies are an essential part of how our Platform works. The main goal of cookies is to make your browsing experience easier and more efficient and to improve our services and the Platform itself. Likewise, we use cookies to show you targeted advertising when you visit third-party websites and apps. Here, you will find all the information on the cookies we use. Furthermore, you will be able to activate and/or deactivate them according to your preferences, except for any cookies that are strictly necessary for the functioning of the Platform. Keep in mind that blocking certain cookies may affect your experience on the Platform, as well as its functioning. By clicking “Confirm preferences”, the cookies selection you have made will be saved. If you have not selected any options, clicking this button will be the same as blocking all cookies. For more information, please consult our Cookie Policy.

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